Airport Flyer

NZ Bus announced on 9 November 2020 that its Airport Flyer service operating from the CBD to Wellington Airport will cease operations at the end of November, in line with the expiry of its licence agreement with the Airport.

NZ Bus has operated the Airport Flyer as a commercial service for over 15 years, providing a premium service for customers travelling to the Airport. More recently, the impacts of COVID-19 saw the service suspended earlier in the year but resume service in July despite limited air travel and significantly reduced passenger numbers.

NZ Bus CEO Barry Hinkley said that the Airport Flyer had been an important part of NZ Bus over many years and that he was proud of the premium service that airport customers have enjoyed. “It has been a terrific service for our Wellington Airport customers. I’m proud of the high customer service levels provided by our staff and the support we have been able to provide to our passengers and the Airport” he said. “With our Airport licence expiring at the end of November and passenger numbers still severely impacted by the pandemic, the market for a premium airport service has been really tough this year. We have continued to operate the service, to support the Airport and our customers, despite the significant losses we have incurred”.

NZ Bus CEO Barry Hinkley said that the Airport Flyer had been an important part of NZ Bus over many years and that he was proud of the premium service that airport customers have enjoyed. “It has been a terrific service for our Wellington Airport customers. I’m proud of the high customer service levels provided by our staff and the support we have been able to provide to our passengers and the Airport” he said. “With our Airport licence expiring at the end of November and passenger numbers still severely impacted by the pandemic, the market for a premium airport service has been really tough this year. We have continued to operate the service, to support the Airport and our customers, despite the significant losses we have incurred”.

NZ Bus Chief Operating Officer, Jay Zmijewski said that all staff associated with the Airport Flyer will have ongoing roles with NZ Bus. “Our drivers from the Airport Flyer service have great customer skills and an intimate knowledge of Wellington. They are terrific ambassadors for NZ Bus and will be have ongoing positions across the NZ Bus business” he said. “I want to thank all our Airport Flyer staff for their role in providing a premium service to customers and we look forward to them continuing with us on our Metlink network”.

The last day of the Airport Flyer service will be Friday 27th November. Customers wanting to travel to the airport can continue to catch the high frequency Route 2 service which travels between Karori, through the CBD and Kilbirnie to the Airport. Refer to the Metlink website at www.metlink.org.nz

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